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What should I do if my order hasn't arrived yet/my delivery date has passed?Updated 2 months ago

We’re sorry to hear that your order hasn’t arrived yet. Once we dispatch your items, you will receive a shipping confirmation email containing your tracking details, allowing you to follow your parcel’s journey.

If you are experiencing a significant delay or have not received your parcel, please notify us by email at [email protected] within 14 working days of the last tracking update. Our Customer Service team is here to assist you and will help resolve any issues you may be facing. Thank you for your patience.

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