Our live chat is the simplest way to speak with our team in real time.

If we happen to be offline, please send us a message and we will be in touch as soon as possible.

Kindly email us directly at customerservices@millerharris.com where we aim to respond within 24 hours (Monday to Friday).

To help us assist you swiftly, please include:
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For those moments when a conversation feels more reassuring, our customer care team is here to assist.

Please feel free to call us on +44 (0)203 916 5292 

Monday to Friday | 9am – 5pm (UK time)

If we’re unavailable, you are welcome to email us or chat with us at your convenience.

Miller Harris

Helpful information about orders, delivery, loyalty and more. Our live chat is the simplest way to speak with our team in real time.

Miller Harris Help Center | FAQs | Miller Harris

Contact Us

How do I store my fragrance?

How can I make my fragrance last longer?

What should I know about fragrance notes?

How do I find the perfect scent for someone else?

How do I know Miller Harris products are safe to use?

Blousy

Brighton Rock

Burj Rose

Cassis en Feuille

Citron Citron

Cœur de Fleur

Cologne 1888

Craft & Glamour

DANCE amongst the Lace

En Sens du Bois

Figue Amere

Fleur de Bois

Fleur de Sel

Fleur du Matin

Fleur Oriental

FOUND at Dusk

Geranium Bourbon

HIDDEN on the Rooftops

La Fumée

La Fumée Arabie

La Fumée Intense

La Fumée Ottoman

Le Pamplemousse

La Pluie

L'Eau Magnetic

Le Jasmin

Le Petit Grain

LOST in the City

Noix de Tuberose

Powdered Veil

Rose en Noir

Sublime Blossom

Tangerine Vert

Tender

Terre de Bois

Terre d'Iris

Tuberosa

Un Petit Rien

Velvet Cherry

Verger

Vetiver Bourbon

Veti Vert

Violet Ida

WANDER through the Parks

Discontinued Fragrances

Products

How much does delivery cost?

How do I track my order?

How long does delivery take?

Do you ship to PO boxes?

Can I collect my online order from your stores?

What should I do if my order hasn't arrived yet/my delivery date has passed?

What should I do if there is a missing item from my order?

Delivery

Can I update my address?

Can I amend or cancel my order?

How do I redeem my loyalty points?

How do I use a promotional code/discount?

Are you able to ship internationally?

Can I order over the phone?

When will I receive my Discovery Set or 4+ Sample voucher?

Orders

Can I return my items?

Can I exchange my item?

I have received a faulty item, what should I do?

Do you accept international returns?

How can I exchange a gift?

Returns & Refunds

How can I sign up to your Loyalty Programme?

How do I sign into my account?

When are the points from my purchases added to my account?

When will my Birthday Points be added to my account?

Can my points be used in store?

Can I use my loyalty points during Black Friday promotions?

Loyalty

Where are your Miller Harris stores located?

Stores