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Returns & Refunds

Can I return my items?

We are pleased to accept returns for items that have not been opened or used. If you wish to return a product, please ensure that it is in its original condition and packaging. Please note that we do not offer returns on samples or sale items, so be

Can I exchange my item?

We are pleased to accept items for exchange as long as they meet our Returns Policy. If you would like to exchange an item, please reach out to our Customer Service team at [email protected]. When contacting us, please include your or

I have received a faulty item, what should I do?

If you receive an item that is faulty upon delivery, please contact our Customer Service team at [email protected] as soon as possible. We want to ensure that any issues are resolved promptly and efficiently. When reaching out, please

Do you accept international returns?

For our customers in the US, you can find detailed information about our returns process by visiting our returns page here. This page includes everything you need to know about initiating a return, including our policy, instructions, and any necessar

How can I exchange a gift?

We are happy to assist with gift exchanges, provided the item meets our Returns Policy. If you have received a gift and would like to exchange it, please get in touch with our Customer Service team at [email protected]. When reaching