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Can I update my address?

To update your delivery address, please email us at [email protected]. We will do our best to make the change before your order is dispatched from our warehouse. Please note that we may not be able to make updates if the order is alre

Can I amend or cancel my order?

Once an order has been dispatched from our warehouse, we are unable to make changes to the items or cancel the purchase. However, if you no longer wish to receive your order, please contact us as soon as possible, and we’ll do our best to request a r

How do I redeem my loyalty points?

To redeem your MH Rewards, log in to your MH Account and select the MH Rewards button. On desktop, you'll find this button in the top-right corner of the site; on mobile or tablet devices, it is located at the bottom of the menu. Choose your preferre

How do I use a promotional code/discount?

If you have a promotional code to use on our site, please enter it in the "Discount Code or Gift Card" box at checkout and select "Apply." If your basket meets the promotion’s terms, the discount will be applied automatically. Please note that sale i

Are you able to ship internationally?

We are pleased to offer international shipping, and we’re here to help with any questions you may have about placing an order from outside the UK.US customers can shop from our dedicated website here, while EU customers can shop from here. To receive

Can I order over the phone?

Our team is more than happy to assist you with placing orders over the phone. If you prefer to speak with someone directly, please call +44 (0)203 916 5292, and one of our representatives will be glad to help you. They can guide you through the order

When will I receive my Discovery Set or 4+ Sample voucher?

Customers who purchase our Discovery Set or 4+ samples will receive a voucher code via email once their order has been dispatched. This code can be applied towards the purchase of a full-size bottle, allowing you to enjoy your favourite scent in a la